As electric vehicles (EVs) become more common on our roads, so too does the need for specialised recovery services. While many aspects of a traditional breakdown apply, EVs present unique challenges, primarily due to their high-voltage battery systems and lack of a neutral gear in many models. It's crucial that any recovery operative working on an EV is properly trained and equipped.
The essentials
High Voltage Hazards: Safety First
The most significant difference with EV recovery is the high-voltage battery system. Even when an EV appears 'dead', its battery can still carry a lethal charge. Untrained handling can be extremely dangerous. Professional EV recovery involves specific safety protocols, including identifying and isolating the high-voltage system if necessary, and using insulated tools and protective equipment. Always inform your recovery provider immediately if you're driving an electric or hybrid vehicle so they can dispatch appropriately trained personnel.
Towing Considerations for EVs
Unlike many petrol or diesel cars that can be towed with their drive wheels on the ground (two-wheel towing), most EVs cannot. Towing an EV with its drive wheels on the ground can cause significant damage to the electric motors and regenerative braking systems. This is particularly true for EVs that lack a conventional neutral gear. For this reason, most EV breakdowns require a flatbed recovery truck, where all four wheels of the vehicle are lifted completely off the ground. This ensures no strain is put on the electric drivetrain. Black & White Recovery operates a fleet of recovery vehicles suitable for all types of cars, including EVs, ensuring safe transport.
Flat Battery: Not Always a Simple Jump Start
While a 12V auxiliary battery in an EV can be jump-started like a conventional car, a completely flat main high-voltage battery is a different matter. You can't simply 'jump-start' the main traction battery. If your EV runs out of charge far from a charging point, it will require recovery to the nearest suitable charging station or your home. Some recovery services may offer mobile EV charging, but this isn't yet universally available. Black & White Recovery can transport your flat EV to a safe location for charging.
Misfuelling is Out, but Other Issues Remain
The good news for EV owners is that misfuelling is no longer a concern! However, EVs can still suffer from flat tyres, lockouts, accident damage, and mechanical failures not related to the electric drivetrain. In these instances, the recovery process will largely mirror that of a conventional vehicle, but with the added consideration of EV-specific safety protocols. Black & White Recovery is fully equipped and trained to handle EV breakdowns and recoveries, providing a reassuring, capable service 24/7 across the region. Save our number for specialist EV assistance.
